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What makes a good general practitioner?

Competency based selection system for general practitioner registrars

Key competencies for successful general practitioner performance
  1. Empathy and sensitivity
  2. Communication skills
  3. Clinical knowledge and expertise
  4. Conceptual thinking and problem solving
  5. Organising and planning skills
  6. Professional integrity
  7. Coping with pressure
  8. Team involvement and managing others
  9. Legal, ethical, and political awareness
  10. Learning and personal development
  11. Personal attributes (such as flexibility, self motivation)

Competency models: strong but flexible

The competency model acts as a robust framework with which to assess performance, but such models are not static. Over time, the needs of the job role may change, and the underlying skills leading to successful performance may thus alter. It is therefore important to adopt a systematic approach whereby constant feedback is used both to re-evaluate the original competency model and to refine selection tools.

Benefits of a competency based selection system
 
bulletMore accurate and fair identification of individuals with a greater potential to become high performing general practitioners
bulletImproved self selection for the advertised post, so that attrition rates are likely to reduce (if candidates are familiar with a profile of the competencies required they can decide whether they are unsuited to the role at an earlier stage in the process)
bulletMore accurately guided training and development activities for general practitioner registrars
bulletLong term, an improved quality of service for patients as new recruits will be more likely to become high performing general practitioners

bulletFiona Patterson, course director, Institute of Work Psychology, University of Sheffield, Sheffield S10 2TN
bulletPat Lane, director of postgraduate general practice education, North Trent Region, University of Sheffield
bulletEamonn Ferguson, senior lecturer, School of Psychology, University of Nottingham
bulletTim Norfolk, research associate, Institute of Work Psychology, University of Sheffield

Source:
BMJ Careers Sept 2001
Competency based selection system for general practitioner registrars

Further information 2005:
A new selection system to recruit general practice registrars: preliminary findings from a validation study -- Patterson et al. 330 (7493): 711 -- BMJ

 

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